With this data protection declaration we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as “data”). Personal data are all data that are personally related to you, e.g. B. Name, address, email address or your user behavior. The data protection declaration applies to all data processing operations carried out by us, both as part of our core activity and for the online media we maintain.

Who is responsible for data processing

Responsible for data processing is:

Alexander Falch
Pettneu am Arlberg 82
6574 Pettneu am Arlberg
Austria

+43 (0) 664 317 2498
info@flipped-mountain.com
https://flipped-mountain.com/legal-notice/

Processing of your data as part of the agency services we provide

We offer agency services. If you are our customer or business partner or are interested in our services, the type, scope and purpose of the processing of your data depends on the contractual or pre-contractual services between us. This includes conceptual and strategic consulting, software and design development and consulting and maintenance services in this area, planning and implementation of campaigns, IT and server administration and other consulting and training services. In this sense, the data processed by us includes all those data that are or have been provided by you for the purpose of using the contractual or pre-contractual services and that are required to process your request or the contract concluded between us. Unless otherwise stated in the further information in this data protection declaration, the processing of your data and its transfer to third parties is limited to the data required to answer your inquiries and / or to fulfill the contract concluded between you and us, to safeguard our rights and are necessary and appropriate for the fulfillment of legal obligations. We will inform you of the data required for this before or as part of the data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Affected data:

  • Base data (e.g. names, addresses)
  • Payment details (e.g. Bank details, Invoices)
  • Contact details (e.g. Email address, telephone number, postal address)
  • Contract data (e.g. Subject of the contract, duration of the contract)

Affected people: Customers, interested parties, business and contractual partners

Purpose of processing: Processing of contractual services, communication and answering contact inquiries, office and organizational procedures

Legal basis: Fulfillment of the contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legal obligation, Article 6 (1) (c) GDPR, legitimate interest, Article 6 (1) (f) GDPR

Your rights under the GDPR

According to the GDPR, you have the following rights, which you can assert at any time from the person responsible named in Section 1 of this data protection declaration:

  • Right to information: You have the right to request information from us about whether and which data we process from you.
  • Right to rectification: You have the right to request the correction of incorrect data or the completion of incomplete data.
  • Right to erasure: You have the right to request the deletion of your data.
  • Right to restriction: In certain cases you have the right to request that we only process your data to a limited extent.
  • Right to data portability: You have the right to request that we transmit your data to you or another person in charge in a structured, common and machine-readable format.
  • Right to complain: You have the right to complain to a supervisory authority. The supervisory authority of your usual place of residence, your place of work or our company headquarters is responsible.

Right of withdrawal

You have the right to revoke your consent to data processing at any time.

Right to object

You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Article 6 (1) (f) GDPR. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that there are compelling legitimate reasons for data processing that outweigh your interests and rights.

Regardless of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please send your objection to the contact address given above for the person responsible.

When do we delete your data?

We delete your data when we no longer need it or when you tell us to. This means that – unless otherwise stated in the individual data protection information in this data protection declaration – we will delete your data,

  • if the purpose of the data processing has ceased to exist and the respective legal basis stated in the individual data protection information no longer exists, e.g.
    • after termination of the contractual or membership relationships between us (Art. 6 Para. 1 lit. a GDPR) or
    • after our legitimate interest in further processing or storage of your data no longer exists (Art. 6 Para. 1 lit.f GDPR),
  • if you make use of your right of withdrawal and no other legal basis for processing within the meaning of Art. 6 Para. 1 lit. b-f GDPR applies,
  • if you make use of your right of objection and there are no compelling reasons worthy of protection against the deletion.

However, if we still have to keep (some of) your data for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims from contractual relationships (up to four years) If the data is required or the data is used to protect the rights of another natural or legal person, we will only delete (part of) your data after these deadlines have expired. Until these deadlines have expired, however, we limit the processing of this data to these purposes (fulfillment of the retention requirements).

Cookies

Our website uses cookies. Cookies are small text files, consisting of a series of numbers and letters, which are filed and saved on the device you are using. Cookies are primarily used to exchange information between the device you are using and our website. These include the language settings on a website, the login status or the point at which a video was viewed.

When you visit our website, two types of cookies are used:

  • Session Cookies: These store a so-called session ID, with which various requests from your browser can be assigned to the common session. The session cookies are deleted when you log out or close your browser.
  • Permanent Cookies: Permanent cookies are saved even after the browser is closed. This means that our website recognizes your computer when you return to our website. For example, information on language settings or log-in information is stored in these cookies. In addition, these cookies can be used to document and save your surfing behavior. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be differentiated with regard to their purpose:

  • Necessary cookies: These are cookies that are absolutely necessary for the operation of our website in order to save logins or shopping carts for the duration of your session or cookies that are set for security reasons.
  • Statistics, marketing and personalization cookies: These are cookies that are used for analysis purposes or for range measurement. Such “tracking” cookies can in particular be used to store information on search terms entered or the frequency of page views. In addition, the surfing behavior of an individual user (e.g. viewing certain content, using functions, etc.) can also be saved in a user profile. Such profiles are used to show users content that corresponds to their potential interests. Insofar as we use services through which cookies are stored on your device for statistical, marketing and personalization purposes, we will inform you separately in the following sections of our data protection declaration or in the context of obtaining your consent.

Affected data:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Affected people: Users of our online offers

Purpose of processing: Ensuring the operation of our website, improving our website, communication and marketing

Legal basis:
Legitimate interest, Art. 6 Para. 1 lit. f GDPR

If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You have to object to the use of the cookies set by us as part of our legitimate interest via the security settings of your browser. There you have the option of whether you accept no cookies from the start, whether you only accept cookies on request, or whether you want cookies to be deleted each time you close your browser. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

Consent, Art. 6 Para. 1 lit. a GDPR
If we ask you to allow certain cookies to be placed on your device before you visit our website and you consent to this, the legal basis can be seen in the consent you have given. As part of the consent, we will inform you which cookies we set in detail. If you do not give this consent, only the so-called technically necessary cookies are set, which are necessary for the proper operation of our Internet pages and their display in your browser. If you have consented to the setting of cookies, you have the option to withdraw your consent at any time.

Webhosting

We use a provider to provide our website, on whose server our website is stored and made available for retrieval on the Internet (hosting). The provider can process all of the data transmitted via the browser you are using that is generated when you use our website. This includes, in particular, your IP address, which the provider needs in order to be able to deliver our online offer to the browser you are using, as well as all the entries you have made via our website. In addition, the provider we use can collect

  • the date and time of access to our website.
  • the time zone difference to Greenwich Mean Time (GMT).
  • used access status (HTTP status).
  • the amount of data transferred
  • the internet service provider of the accessing system.
  • the type of browser you are using and its version.
  • the operating system you are using.
  • the website from which you may have accessed our website.
  • the pages or sub-pages that you visit on our website.

The aforementioned data are stored as log files on our provider’s servers. This is necessary to ensure the stability and security of the operation of our website.

Affected data:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Affected people: Users of our website

Purpose of processing: Guaranteeing the operation of our website

Legal basis: Legitimate interest, Art. 6 Para. 1 lit. f GDPR

Hosting provider commissioned by us:

Kinsta
Service provider: Kinsta Inc
Website: www.kinsta.com
Data protection: www.kinsta.com/legal/

Content-Delivery-Network

We use a content delivery network (CDN) to display our website. A CDN is a network of regionally distributed servers connected via the Internet. Scaling storage and delivery capacities are made available via the CDN. This optimizes the loading times of our website and ensures optimal data throughput even with large load peaks. User inquiries on our website are routed via the CDN server. Statistics are generated from these data streams. This serves, on the one hand, to identify potential threats to our website from malware at an early stage and, on the other hand, to continuously improve our offer and make our website more user-friendly for you as a user.

We would like to point out that, depending on the country of domicile of the service provider named below, the data collected via the service can be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be maintained and that your rights will not be able to be enforced or can only be enforced with difficulty.

Affected data:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Purpose of processing: Technical optimization of the website, analysis of errors and user behavior

Legal basis: Legitimate interest, Art. 6 Para. 1 lit. f GDPR

Used CDN service providers:

Cloudflare
Service provider: Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA
Website: https://www.cloudflare.com/
Privacy Policy: https://www.cloudflare.com/privacypolicy/
Scope of data collection: https://blog.cloudflare.com/what-cloudflare-logs/

Establishing contact

Insofar as you address us via e-mail, social media, telephone, fax, post, our contact form or in any other way and provide us with personal data such as your name, your telephone number or your e-mail address or further information about yourself or If you make your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationship that exists between us.

Affected data:

  • Base data (e.g. name, addresses)
  • Contact data (e.g. e-mail address, telephone number, postal address)
  • Content data (e.g. texts, photos, videos)
  • Contract data (e.g. subject of the contract, duration of the contract)

Affected people: Interested parties, customers, business and contractual partners

Purpose of processing: Communication as well as answering contact inquiries, office and organizational procedures

Legal basis: Fulfillment of the contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interest, Article 6 (1) (f) GDPR

Online Advertising

We use services to display Internet advertising. The services we use are used to collect certain user data through a cookie or pixel. This includes, in particular, the information from which website you came to our website (so-called referrer), which pages of our website you accessed, how long you visited our pages and which interactions you made there. In addition, data is collected on the browser, computer system and type of device you are using. In addition, demographic information, such as age or gender, can also be recorded as pseudonymous values ​​via such a service. If you have consented to the collection of your location data, these can also be processed, depending on the provider. In order to collect and save this data, the respective service places a cookie or a so-called counting pixel on the device you are using, with which the IP address assigned to you is also collected. However, this is shortened using a so-called IP masking process so that the IP address can no longer be assigned to your visit to our website. In principle, no clear data such as names or e-mail addresses are saved when the respective service is used. This is only the case if you are a member of a social network that offers one of the services listed below and combines your profile with the aforementioned data.

The data is evaluated by the service we use in order to produce a report with statistical statements about the number of visitors generated by the advertising and the success of the advertising measure. Among other things, the reports show the total number of users who were referred to our website via our ads. In addition, the reports contain information about the end devices and browsers of the users, the locations at which the users were located, and the times at which the advertisement was clicked. However, the reports do not contain any information with which you could be personally identified as a user of our site.

We would like to point out that, depending on the location of the service provider, the data collected via the service can be transferred and processed outside of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be maintained and that your rights will not be able to be enforced or can only be enforced with difficulty.

Affected data:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Affected people: Users of our online offers

Purpose of processing: Reach measurement, success control of campaigns, remarketing as well as interest- and behavior-related marketing

Legal basis: If we have asked for your consent before using the respective service, this is the legal basis, Article 6 (1) (a) GDPR. In addition, we use the respective service due to our legitimate interest in directing visitor flows to our website, analyzing these visitor flows in order to be able to continuously improve the functions, offers and the user experience, Art. 6 Paragraph 1 lit.f GDPR .

We use the following service providers for online advertising:

Google Ads
Service provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
In Europe: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland
Website: https://ads.google.com/home/
Privacy Policy: http://www.google.de/intl/de/policies/privacy

Advertising by email, post or telephone

We process personal data for our promotional communication by e-mail, post or telephone. You can object to the receipt of our advertising measures at any time or revoke the previously given consent to receive our advertising communication at any time. In order to be able to prove after your objection or revocation in case of doubt that your consent was given, we can store your data for up to 4 years after your objection / revocation. We will no longer use your data for other purposes after your objection / revocation. If you want us to delete your data beforehand, we will do so after you have confirmed to us that you originally gave us your consent.

Affected data:

  • Contact data (e.g. email, telephone number, postal address)
  • Base data (e.g. names, addresses)

Affected people: Communication partner

Purpose of processing: Direct advertising (marketing) by email, post or telephone

Legal basis: Consent, Article 6 (1) (a) GDPR, legitimate interest, Article 6 (1) (f) GDPR

Web analysis and statistics

We use web analysis services to record and statistically evaluate the flow of visitors to our website. Such services collect, among other things, data about the website from which you came to our website (so-called referrer), which pages of our website you accessed, how long you visited our pages and which interactions you made there. In addition, data is collected on the browser, computer system and type of device you are using. In addition, demographic information, such as age or gender, can also be recorded as pseudonymous values ​​via such a service. If you have consented to the collection of your location data, this can also be processed, depending on the provider.

In order to collect and save this data, the web analysis service we use usually places a cookie on the device you are using, with which the IP address assigned to you is also collected. However, this is shortened using a so-called IP masking process so that the IP address can no longer be assigned to your visit to our website. Otherwise, no clear data such as names or e-mail addresses are saved. Neither we nor the service we use knows the identity of the visitors to our website.

We would like to point out that, depending on the country of domicile of the service provider named below, the data collected via the service can be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be maintained and that your rights will not be able to be enforced or can only be enforced with difficulty.

Affected data:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Affected people: Users of our online offers

Purpose of processing: Reach measurement, success control of campaigns, remarketing as well as interest- and behavior-related marketing

Legal basis: If we have asked for your consent before using the respective service, this is the legal basis, Article 6 (1) (a) GDPR. In addition, we use the respective service on the basis of our legitimate interest in analyzing the flow of visitors to our website in order to be able to continuously improve the functions, offers and the user experience, Article 6 (1) (f) GDPR.

We use the following web analysis services:

Google Analytics
Service Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Address within the EU: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://marketingplatform.google.com/intl/de/about/analytics/
Privacy Policy: https://policies.google.com/privacy?hl=de
Opt-out option: If you don’t want your data to be used by Google Analytics. you can set a so-called opt-out plug-in, which will prevent your data from being recorded on our website in the future. You can get this plugin here: https://tools.google.com/dlpage/gaoptout

Our online presence on social networks

We operate online presences within the social networks listed below. If you visit one of these presences, the data listed below will be collected and processed by the respective provider. As a rule, this data is collected for advertising and market research purposes and usage profiles are created. In the usage profiles, data can be saved regardless of the device you are using. This is particularly the case if you are a member of the respective platform and logged in to it. The usage profiles can be used by the providers to show you interest-based advertising. You have a right of withdrawal against the creation of user profiles. In order to exercise this, you must contact the respective provider.

If you have an account with one of the providers listed below and are logged in there when you visit our website, the respective provider can collect data about your usage behavior on our website. To prevent your data from being linked in this way, you can log out of the provider’s service before visiting our website.

For what purpose and to what extent data is collected by the provider, you can refer to the respective data protection declarations of the providers, which are communicated below.

We would like to point out that, depending on the country in which the provider named below is based, the data collected via its platform can be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be maintained and that your rights will not be able to be enforced or can only be enforced with difficulty.

Affected data:

  • Base and contact data (e.g. name, address, telephone number, email address)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Purpose of processing: Communication and marketing, tracking and analysis of user behavior

Legal basis: Consent, Article 6 (1) (a) GDPR, legitimate interests Article 6 (1) (f) GDPR

Opposition options: For the respective possibilities of objection (opt-out) we refer to the following linked information of the provider.

We maintain an online presence on the following social networks:

Facebook
Service Provider: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Address within EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
Website: https://www.facebook.com/
Privacy Policy: https://www.facebook.com/about/privacy/
Data protection declaration for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data

Instagram
Service Provider: Instagram Inc., 1601 Willow Road, Menlo Park CA 94025, USA
Parent company: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Adress within EU: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Website: https://www.instagram.com/
Privacy Policy: http://instagram.com/about/legal/privacy

LinkedIn
Service Provider: LinkedIn Corporation, 1000 W Maude, Sunnyvale, CA 94085, USA
Address within Germany: LinkedIn, Hofstatt 4th Floor, Sendlinger Str. 12, 80331 München
Website: https://www.linkedin.com/?trk=nav_logo
Privacy Policy: https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

Twitter
Service Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Website: https://twitter.com/?lang=de
Privacy Policy: https://twitter.com/de/privacy

WhatsApp
Service Provider: WhatsApp Inc. 1601 Willow Road Menlo Park, California 94025, USA
Address within EU: Whatsapp Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
Parent company: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Website: https://www.whatsapp.com/
Privacy Policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

Safety measures

We also take state-of-the-art technical and organizational security measures in order to comply with the provisions of data protection laws and to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or against unauthorized access by third parties.

Up-to-dateness and changes to this data protection declaration

This data protection declaration is currently valid and is dated November 2021. Due to changed legal or official requirements, it may be necessary to adapt this data protection declaration.

This data protection declaration was created with the help of the data protection generator from SOS Recht. SOS Recht is an offer from Mueller.legal Rechtsanwälte Partnerschaft based in Berlin.